Publications
Journal articles, conference papers, and scholarly outputs on healthcare informatics, user-centred system design, trustworthy AI, and socio-technical systems.
Journal Articles
Trustworthy artificial intelligence and organisational trust: a scoping review using socio-technical systems analysis
When does AI earn trust inside a healthcare organisation — and when does it erode it? This scoping review examines the relationship between trustworthy AI and organisational trust, using socio-technical systems analysis to go beyond technical metrics and look at the human, structural, and contextual factors that determine whether AI is actually adopted and used safely.
A systematic review of effects of exchanging and sharing medical image systems in a sociotechnical context
Medical image sharing is a technical problem treated as if it has only technical solutions. This review examines the socio-technical dimensions — organisational workflows, user behaviour, governance structures — that determine whether image-exchange systems succeed or fail in practice.
Requirements specification, design, and evaluation of dental image exchange and management system with user-centered approach
A practical case study in the full build loop for healthcare informatics: gathering requirements, designing, and evaluating a dental image-management system by keeping clinical users — not system architects — at the centre of the process.
Colorectal cancer risk factors in north-eastern Iran: A retrospective cross-sectional study based on GIS and spatial analysis
An early application of geospatial data analysis to public health — mapping colorectal cancer risk factors using GIS methods to surface spatial patterns that aggregate statistics obscure.
Conference Papers & Preprints
Integrating Human Factors Socio-Technical Systems Analysis in a Data Investigation in an Acute Hospital
Drawing on fieldwork at St. James's Hospital Dublin, this paper demonstrates how human factors and socio-technical systems analysis can be applied to clinical data investigations — moving beyond data quality as a technical problem toward a systemic, organisational understanding.
Measuring the Organizational Trust of Artificial Intelligence Systems in Healthcare with Socio-Technical Systems Analysis Methods
Proposes a structured approach to measuring organisational trust in healthcare AI systems — shifting the question from "is this AI accurate?" to "does the organisation trust it enough to use it safely and consistently?"
Imagining better AI-enabled healthcare futures: The case for care by design
A forward-looking argument that better AI-enabled healthcare requires design — not just development. Examines how the values embedded in AI system design shape clinical care, and what "care by design" means as a practical and ethical commitment.
Integrating Human Factors into Trustworthy AI for Healthcare
Argues that trustworthy AI in healthcare cannot be achieved through technical methods alone — human factors analysis of clinical work systems is a necessary part of any rigorous AI evaluation and governance framework.
A Systematic Review for Evaluating the Effects of Teleradiology
A systematic review of teleradiology outcomes — one of the earliest applications of health-informatics methods in my research trajectory, examining how remote radiology services affect clinical quality, efficiency, and patient safety.